- ISO QSL Knowledge Base
- Clause 10: Improvement
- Non-Conformance
Best Practice: Non-Conformances
ISO QSL share how they increased the number of non-conformances being raised, resulting in smoother operations with reduced issues.
Like many businesses, we struggled to get our team to raise non-conformances. After reviewing our process, we dramatically increased the number of non-conformances being raised from around 2-3 per week to 20 at its peak. Here's how we achieved it.